We can usually make it work, but if you are more than fifteen minutes late, you may be asked to reschedule.  Our service providers are scheduled with back to back appointments, which means if they start one guest late, every guest after that will be seen late.  Sometimes we can catch up, sometimes we can't, depending on what type of appointments are scheduled after yours and the availability of other staff to help.  We make every effort to accommodate late clients, but if you are late and starting your service late would result in us being late to every guest after you, you will be required to reschedule.